Everything about your radio, explained.

1. Enter your Dutch number plate on the homepage. We look up the make, model and year in the public RDW register.
2. You only see radios put together for your car: with a matching frame and the wiring harness for your connector.
3. Not sure about your car's version (for example with or without navigation or a factory amplifier)? Send us your number plate via WhatsApp and we'll check it.
4. On the product page, check "Will it fit your car?" for points that differ per car.

• Working memory (RAM) determines how smoothly the radio switches between apps, such as navigation, music and the camera.
• Storage determines how many apps and offline maps you can fit.
• Basis (2GB/32GB): enough if you mainly use CarPlay or Android Auto, radio and music.
• Pro (2GB/64GB): more room for extra apps and offline maps.
• Pro Max (4GB/64GB): the smoothest if you use lots of apps at once.
• Keep about a fifth of the storage free; that keeps the radio responsive.

Tip Do you use CarPlay or Android Auto almost exclusively? Then most of the work runs on your phone and Basis is fine.

• The radio with a frame that fits your dashboard.
• A wiring harness for your car's original connector. On many cars with a CAN-bus module for the steering wheel buttons and lighting.
• Antennas (GPS, and often an antenna adapter), a microphone, USB cable and RCA cable.
• A digital manual. The exact contents are listed on each product under "In the box".

• FM and AM work straight away with your original antenna (sometimes via an antenna adapter).
• For DAB+ you need a DAB+ antenna. It connects to a USB input on the back of the radio.
• You stick the antenna to the windscreen, out of the driver's line of sight.
• Do you mostly listen via Spotify or internet radio on your phone? Then you don't need DAB+.

• A separate camera connects to the radio's yellow video input (RCA).
• Check which signal the camera outputs: AHD (sharper HD image) or CVBS (standard). Choose the same format in the radio's camera menu.
• A wired camera gives the most stable image.
• Does your car already have an original camera? You can often keep it with the right cable or camera interface. Ask us with your number plate.

1. Check that everything is in the box and undamaged.
2. Disconnect the negative battery terminal if your car manufacturer requires it.
3. Remove the original radio (see Removing the original radio).
4. Choose the cable that exactly fits the connector behind your old radio. Never force it.
5. Connect the power, antennas, microphone and the signal cable with the yellow plug.
6. Switch on the ignition and test everything: sound, radio, Bluetooth, steering wheel buttons and camera. Only then close up the dashboard.
7. Set the language and time and pair your phone.

Tip Take photos of every step. That helps if you ask us for help later.

1. Find instructions for your make, model and year.
2. Use plastic trim removal tools. They scratch less than a screwdriver.
3. Undo the screws and clips and gently pull the radio forward a little.
4. Photograph all the connectors and antenna cables at the back.
5. Press the connector locks and never pull on the wires.
6. Something won't come loose? Look for a hidden screw or clip first.
7. Are there extras behind it, such as a car kit, amplifier or camera? Take them into account when connecting.

• Don't work on the wiring with the ignition on.
• Route cables away from moving parts such as the steering column, gear lever, handbrake and seat rails, and away from hot spots.
• Don't use the radio's power supply for other devices.
• Insulate unused wires with tape.
• Keep the radio's ventilation openings clear.
• After installation, also check the lights, indicators and wipers.

• Lay the cables side by side and compare the connectors with those in your car.
• ISO cable: two black connectors and loose labelled wires. Mainly on older cars.
• Car-specific cable: one connector that fits your car exactly, with few loose wires.
• Cable with CAN-bus module: a small box in the cable. It handles the steering wheel buttons, lighting and ignition.
• The cable must fit at both ends: the car and the radio.

• Among other things it passes on the steering wheel buttons, ignition on/off, lighting, parking sensors and the reverse signal.
• With our car-specific kits, the module is usually already set up correctly.
• Resetting it is only needed if there are faults or after a factory reset or update.
• The setting is usually in the factory menu. The code is in your manual.
• First choose the module manufacturer there (it's on the label), then your car's make and model. The radio needs Wi-Fi for this.
• Don't switch the radio off while setting it up.

• The cable with the yellow plug contains the antennas for Bluetooth and Wi-Fi.
• Without this cable, Bluetooth, Wi-Fi and wireless CarPlay work poorly or not at all.
• The yellow plug is the input for a separate reversing camera.

• ACC: power when the ignition is on. Switches the radio on and off.
• B+ or BATT: always live. Keeps stations, settings and the clock.
• GND: ground. Must be firmly attached to bare metal.
• REM or AMP: control signal for an amplifier or active antenna.
• ILLUMI: lighting for the buttons and screen.
• REVERSE: switches to the camera image when you reverse. BACK: power for the camera.
• BRAKE: handbrake wire. Blocks video while driving.
• KEY1 and KEY2: steering wheel buttons via wire, when there's no CAN-bus module.
• With a CAN-bus module you don't need to connect most of the loose wires.

• You can recognise an extended cable by extra connectors labelled CAM IN or AMP CTRL and a yellow video plug.
• Connect the yellow video of the original camera before connecting the power.
• Some cars need a camera interface.
• Does your car have a premium sound system with a factory amplifier? Then the sound goes to that amplifier via separate audio cables.
• Not sure? Send us your number plate and we'll find out.

1. Did it work with the original radio? Then it's down to the connection.
2. Check that the CAN-bus module is properly connected.
3. Is there a small external speaker in the kit? Connect it. It's only for car sounds.
4. Then test the indicators, seatbelt warning and parking sensors.

1. Book an appointment via the Fitting appointment page. You choose there which product you want fitted.
2. We confirm the date and time by email or phone.
3. Bring your car, the key and your radio if you already have it.
4. We fit the radio, test everything and show you how it works.

1. Turn on Siri on your iPhone (Settings › Siri). Without Siri, CarPlay won't start.
2. Wired: use an original data cable, unlock your iPhone and allow CarPlay.
3. Wireless: turn on Bluetooth and Wi-Fi on your iPhone, open the connection app on the radio and pair via Bluetooth.
4. In the connection app, choose the CarPlay and Android Auto mode, not a mirroring mode.
5. Do the first pairing while the car is stationary. After that, CarPlay usually connects by itself when you get in.

1. Update Android Auto and your phone.
2. Wired: connect a good data cable, unlock your phone and choose "always allow in this car".
3. Wireless: turn on Bluetooth, Wi-Fi and location and pair via Bluetooth.
4. Wireless not working? Connect once with the cable first.
5. Some cables can only charge. If it doesn't work, try another cable.

• The app is already on the radio. Its name differs per radio.
• Always choose the CarPlay and Android Auto mode.
• Update the app via the gear icon in the app, over Wi-Fi.
• Don't delete this app. Happened anyway? Get in touch and we'll help you put it back.

1. Open the Bluetooth app on the radio. It shows the name and the PIN code.
2. Find the radio on your phone and confirm the PIN code.
3. Allow access to contacts if you want to see the phonebook on the radio.
4. Not working? Remove the old pairing on your phone and try again.
5. As long as CarPlay or Android Auto is connected, it uses the Bluetooth connection.

• An external microphone sounds better than a built-in one.
• Place it on the pillar next to the windscreen, at mouth height, facing the driver and not behind trim.
• Adjust the microphone sensitivity in the Bluetooth settings. Too high can cause noise.
• Make a test call and ask whether you can be heard clearly.

• Choose the band with the BAND button.
• Search automatically or slide along the frequency bar.
• Hold a preset button for a few seconds to save a station.
• DX also finds weak stations, LOC only strong local ones.
• During CarPlay or Android Auto the phone plays the audio. Select the radio as the source again to listen to FM.

1. Connect the DAB+ antenna to the USB input on the back of the radio.
2. Stick the antenna to the windscreen, out of your line of sight.
3. Open the DAB app and start a station scan.
4. No DAB app? Install one via Google Play.

1. Open the sound or DSP app.
2. Choose a preset and fine-tune with the sliders.
3. Distribute the sound front and rear, left and right on the image of the car.
4. Tip: move the balance slightly forward. Then the sound comes naturally from the dashboard.

1. Open the steering wheel controls app.
2. Tap START.
3. Tap a function on the screen, such as volume up.
4. Briefly press the matching button on the steering wheel.
5. Repeat for each button and then test everything. If something's wrong, clear the assignment and start again.

1. Open the camera settings (often under Reverse).
2. Choose your camera's format: AHD 720p or 1080p, PAL or NTSC. A CVBS camera usually works on NTSC.
3. Turn mirror image and guide lines on or off.
4. Black-and-white or rolling image? Switch between PAL and NTSC.

• Turn on your phone's hotspot or connect to a Wi-Fi network.
• With internet you can install apps via Google Play.
• Wireless CarPlay or Android Auto uses the radio's Wi-Fi. The radio then can't use Wi-Fi for internet at the same time. Wired, it can.
• Do large downloads over Wi-Fi rather than your mobile data.

1. Tap the recent apps button.
2. Drag an app to the edge of the screen.
3. Choose a second app and drag the divider to suit.

• Use a stick formatted as FAT32.
• Open the music or video app; the radio doesn't start playing by itself.
• Video only works when you're stationary.
• Tip: run a USB extension cable to the glovebox.

• Brightness is usually under Settings › Display.
• Press and hold an app tile on the home screen to replace it.
• A dark wallpaper is easier on the eyes at night.

• Language: Settings › System › Languages. Put English at the top.
• Time: let it set automatically, or set it yourself if you turn off the automatic time zone.

1. Clean and dry the screen.
2. Go to an empty home page and hold five fingers on the screen at the same time.
3. Tap the points that appear and don't touch anything else.

• There are two kinds of updates: for the Android software and for the hardware controller (MCU).
• Keep the ignition on and don't remove the USB stick during an update.
• Afterwards, check your settings and test all functions.

1. Try a normal restart first.
2. The factory reset is usually under Settings › System. The code is in your manual.
3. Then set the language, time and brightness again and re-pair your phone.
4. Steering wheel buttons stopped working afterwards? Set up the CAN-bus module again.

• Let the fan run automatically based on temperature.
• Don't switch it off permanently, especially not in warm weather.
• Keep the ventilation openings clear.

• Switch the radio off and use a soft, dry cloth.
• For marks, a slightly damp cloth with a mild cleaner. No alcohol or abrasives.
• Only replace an internal fuse with one of the same rating. If it blows again, have it checked.